Cancellation of purchase
14 days full return policy is given for goods purchased in our webshop and retail store.
The period is counted from the day you receive the order. Contact us for a return label when returning the item within 14 days. We can will send you a link to our return label website and then you can fill in your data for the shipment.
In case of return beyond the 14 days, you will pay the return costs yourself.
There are no free cost for return shipment for products on sale.
Cancellation must be notified to us within 14 days of purchase and from the cancellation you must return within 14 days after the shipment.
The notification must be given per. email at kundeservice@nobiliswildlife.dk
In the notice you must clearly indicate to us that you wish to exercise your right of withdrawal.
You are only liable for any deterioration in the value of the goods due to other handling, than is necessary to determine the nature, characteristics and functioning of the product.
In other words - you can try the item in the same way as if you tried it in a physical store.
If the item is tried different (example used on a tour) to what is described above, we consider it used, meaning, that upon cancellation of the purchase you will only receive part or none of the purchase amount, depending on the trade value of the goods.
In order to receive the full purchase amount, you must do the same as you can in a physical store.
You may try the item, but do not put it into actual use.
Kind regards
Nobilis Wildlife